Privacy Policy

This Privacy Policy explains how CyberSphere ᴷᵂ ("CyberSphere", "we", "us" or "our") collects, uses, discloses and protects your personal information when you visit www.cybersphere.com.kw (the "Website") or engage our cybersecurity training, consultancy and research services. We are a cybersecurity firm registered in the State of Kuwait, and we take the protection of your data seriously.

1. Information we collect

We collect only the information we need to respond to you and deliver our services:

• Information you provide directly — such as your name, email address, phone number, company and the contents of any message you send us through our contact form, by email, telephone or WhatsApp.
• Engagement information — details relevant to providing our training, consultancy or research services to you or your organisation.
• Technical information — limited, standard server log data (such as IP address, browser type and pages requested) that our hosting provider records for security and reliability purposes.

Our Website does not use third-party advertising trackers, and our contact form opens your own email application rather than transmitting your message to a third-party form processor.

2. How we use your information

We use the information we collect to:

• respond to your enquiries and provide the services you request;
• prepare proposals and deliver training, consultancy and research engagements;
• maintain the security, integrity and performance of our Website;
• comply with our legal and regulatory obligations in the State of Kuwait.

3. Legal basis for processing

We process personal information where you have consented, where it is necessary to perform a contract or take steps at your request before entering into one, where we have a legitimate business interest, or where we are required to do so by law.

4. How we share information

We do not sell your personal information. We may share it only with:

• trusted service providers (such as our website hosting provider) who process data on our behalf under appropriate confidentiality obligations;
• professional advisers where reasonably necessary; and
• competent authorities where required by applicable law.

5. International delivery of services

CyberSphere ᴷᵂ is based in Kuwait and provides services onsite locally or remotely worldwide upon request. Where we deliver services to clients outside Kuwait, any associated processing of personal information is carried out in accordance with this Policy and applicable law.

6. Data retention

We keep personal information only for as long as necessary to fulfil the purposes described in this Policy, including to meet legal, accounting or reporting requirements, after which it is securely deleted or anonymised.

7. How we protect your information

As a cybersecurity firm, safeguarding information is central to what we do. We apply appropriate technical and organisational measures — including encryption in transit, access controls and the principle of least privilege — to protect personal information against unauthorised access, alteration, disclosure or destruction.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you, and you may object to or restrict certain processing. To exercise any of these rights, please contact us using the details below.

9. Cookies and local storage

Our Website uses a single browser local storage entry to remember your light/dark theme preference. This is stored only in your browser, is not transmitted to us, and is not used for tracking or advertising.

10. Third-party links

Our Website may link to external sites (for example, LinkedIn or WhatsApp). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Children's privacy

Our Website and services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

• CyberSphere ᴷᵂ — Commercial License Number: 501299
• PO Box 652, Mubarak Al-Kabeer 47507, Kuwait
• Email: [email protected]
• Phone / WhatsApp: +965 6552 1214